H3C Technologies Việt Nam

H3C Technical Support Engineer Job Deion
Job Responsibilities:
1. Responsible for technical support and professional service delivery of H3C products, including project delivery support, network cutover support, and responsible for the feasibility of technical solutions;
2. Responsible for pre-sales product testing support for H3C products;
3. Responsible for customer satisfaction and service quality in the technical support and service delivery process;
4. Escalate problems in the service delivery process in a timely manner and actively cooperate with other departments to solve problems;
5. Provide H3C product and technical training to H3C partners and customers.