Công Ty TNHH U.s.united Logistics (Vietnam) Inc

• Manage the customer accounts.
• Understand the enquiry from customer by phone conversation and emails & Provide shipping solutions to customers.
• Submit SI & VGM to carriers accurately and on time after receiving and checking SI from customers.
• Send Pre-Alert to Oversea Agent.
• Coordinate Account to follow payment (make Debit Note, remind customers to settle payment on time).
• Track and trace shipment status with carriers and follow releasing cargo at destination to avoid any charges incurred.
• Solve all troubles to ensure all steps go smoothly.
• Responsible enquiry from customers and agents in Vietnam and overseas
• Sale UUL bookings to NVOs/BCOs every week with certain targets.
• Offer quotation to customers according to the company guidelines or upon a written approval by General Director or Management
• Ensure quotation, service schedule, shipment plans, booking, send to customers timely
• Coordination with agents in Vietnam and overseas to provide service schedule and rates timely
• Sourcing new vendors (service providers)
• Check rates and schedule from carriers (service providers) weekly
• Prepare schedule and cost reports weekly
• Analysis of customer demands monthly
• Prepare weekly shipment plans for carriers (service providers)
• Prepare monthly flow share based on the rate analysis and demand of services
• Ready to back up other jobs from other colleagues, rotate other positions if any and support other colleagues if any.
• Ready to back up other jobs from other colleagues, rotate other positions if any and support other colleagues if any.