Job Duties:
1.Operation Management Manager:
Support direct manager to achieve the sales target
Manage Staff working at store effectively
Daily report to direct manager as per request
Ensure the staff follow Sequence of service as per standard
Responsibility and ensure to inform all the promotion and right information to all staff
Responsibilty of preserving store assets
Checking opening and closing check list to ensure following store policy
Ensure all necessary items are sufficient for operation (Sale & Service).
2. Product Management:
Responsibilty all the sale items stock are always sufficient for operation
Responsibilty for daily inventory and send the request to sale admin to ensure the quantity of good are prescribed
Responsibilty and ensure all goods are displayed as per standard
Report to Direct Manager about bestselling items and slow items.
3. Personnel Management:
Manage all shifts for Store operations and schedule all processes and maintain cleanliness at all times
Provide training to all employees and maintain all work according to required policies and procedures
Ensure high employee retention.
4. Administration:
Development and maintenance of all department control procedures
In cooperation with the Sales & Marketing Dept, co-ordinate with all large groups, meeting with the services and facilities offered
Menu planning and upselling plan
Control of goods, tools, procurement and maintenance activities related.
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